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KMID : 0388320120190020158
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Journal of Korean Academy of Fundamental Nursing
2012 Volume.19 No. 2 p.158 ~ p.167
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The Mediating and Moderating Effect of Professional Self-concept in Relationship between Emotional Labor and Burnout of Organ
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Yang Ya-Ki
You Hye-Sook
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Abstract
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To determine the mediating as well as moderating effect on both the emotional labor and burnout of professional self-concept perspective organ transplantation coordinators (OTC)".
Method: A self-report questionnaire was collected from 86 OTCs nationwide. The data were analyzed using t-test, ANOVA, Scheffe’ test, Pearson" Correlation Coefficients, AMOS 20.0, and multiple regression.
Results: For effects of professional self-concept on emotional labor and burnout, higher emotional labor was related to higher burnout. When professional self-concept was mediated, emotional labor had a greater effect on burnout however, a partial mediating effect was detected. From the regression analysis with the independent variables of emotional labor (A) and professional self-concept (B), adding relation of both variables (A×B) increased the explained variance to 56.3% (p<.05). It was confirmed that professional self-concept had a moderating effect on emotional labor and burnout.
Conclusion: The results of this study indicate that, when professional self-concept was mediated emotional labor of an OTC decreased, and burnout decreased when professional self-concept was high. Also, by controlling professional self-concept, emotional labor and burnout decreased. Therefore, it’s necessary to map out the environment and develop strategies to reduce emotional labor and burnout in organ transplantation coordinators.
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KEYWORD
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Organ Transplantation, Emotions, Burnout, Professional Self-concept
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